Workflow, the ground-breaking module developed by FSI, was developed to enable users to create and define their own automated business rules in a flexible and simple way. Essentially, it allows end-users to specify and customise their own system.
Workflow is a business automation tool that integrates with FSI's well-known Concept™ system and database to create an embedded messaging system that can be used to communicate tasks and instructions in response to events defined by the user, in relation to specific business processes.
This powerful tool allows complex FM systems to be constructed without the constant need for specialist software programmers. It also allows non-expert Concept™ users to establish the basic rules, conditions and actions that they require in order to standardise responses to specific events.