Description:
Concept Evolution™ and FSI GO integrate with IFS 360 Scheduling for automated workforce scheduling.
IFS 360 schedules a mobile workforce effectively and profitably, returning immediate cost benefits, including the reduction in travel costs and the improvement in dispatcher-to-engineer ratio.
At the heart of IFS 360 Scheduling is the dynamic Scheduling Engine, constantly reviewing both workload and technicians: routine decisions are made automatically by the system to ensure the correct resources are utilised to achieve optimum efficiency and maximum customer service.
Contracts in Concept Evolution™ can be configured as Schedulable, and once set, any tasks associated with a Contract can be set to be scheduled by the 360 Dynamic Scheduling Engine.
Features
- Available with the Concept Evolution™ base system and FSI GO.
Benefits
- Automatic scheduling of resources to tasks for optimum efficiency.
- Cost benefits: reduction in travel costs and improvement in dispatcher-to-engineer ratio.
