Concept Evolution™ Completely web-based Computer Aided Facilities Management (CAFM) software solution from FSI.

Completely web-based CAFM Software
Accessible anywhere via a single web browser
Extremely powerful, flexible and easy-to-use
Single, integrated view of Facilities Management and Maintenance Management activities
Integration with common business applications for complete control of Facilities Management and Maintenance Management functions
Built using the latest Microsoft® .NET technology
Owned and developed by FSI

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Comprehensive Computerised Maintenance Management Software (CMMS) functionality combined with multi service FM control: gives you command of your day-to-day facilities management requirements.
KPI performance monitoring across the lifecycle of any task with up to five user definable milestones/points/stages/critical points. Mobile solutions functionality: seamless integration between back office and mobile workforce.
Integration via Workflow Pro™ with existing hardware and software applications: provides in-depth automation of business processes.
Multi discipline helpdesk: full control of all hard and soft services issues and requests.
Segregation of regional and operational customer data from within a single database: allows for the management of regions, multiple customers and service providers from within one system.
Manage customer contracts: easy access to task rates, job schedules, resource charges, contract status, validity dates, cost, SLA's and auditability of events. Concurrent user licences with no workstation restrictions and the potential for unlimited users: provides cost-effective deployment.
Named user licenses providing guaranteed system access.

Providing Web access to the FM function for both FM personnel and end clients offers rapid rollout and low cost of ownership.
Automated e-mail production supported (also available via Workflow): allows definition of business rules to keep customers, managers, supervisors and other personnel up to date with facilities management activities.
Multi-tiered cost structure which supports existing organisational and financial breakdown/account codes.
Concept™ Reports for ad hoc report writing: provides a comprehensive onboard reporting tool with no additional licence costs.
Integration with 3rd party hardware and software systems.
Industry standard databases supported including Microsoft SQL Server and Oracle.
Real time SLA escalations utilising user definable performance thresholds.
Digital Dashboard: a real-time, easy to understand graphical representation of Key Performance Indicators (KPI's) within Concept™, defined and tailored according to your requirements.
Available online as a fully hosted solution.

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Contact Management
Customer Satisfaction Audit
Document Management
Finance (cost centres, cost codes)
Planned Events Diary
Resource and Skills Register

Shift and Rota Patterns
Supplier Register
System and User Queries
Authorisation Levels
Asset Lifecycle History
Automated Performance

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Concept Reach™: seamless, instant access via a tablet device to the Concept Evolution™ completely web-based CAFM solution, from FSI.

our product range Microsoft - Gold Certified partner

Concept Evolution™

Completely web-based, complete CAFM solution, and the next generation of FSI’s multi award-winning Concept™ range.

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Concept Connect™

Concept Connect™ allows you to extend, via a light web portal, access to Concept Evolution™ to your sub contractors and anyone else that does not require full system capability. Learn More

Concept Reach™

Concept Reach™ provides a light, web-based front-end application to compliment the wider use of the Concept Evolution completely web-based CAFM solution. Learn More