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Concept Evolution™ Completely web-based Computer Aided Facilities Management (CAFM) Software Solution from FSI.

Facilities Management Facts:

  • Completely web-based Computer Aided Facilities Management (CAFM) Software
  • Facilities Management accessible anywhere via a single web browser
  • An extremely powerful, flexible and easy-to-use Facilities Management solution
  • Single, integrated view of Facilities Management and Maintenance Management activities
  • Integration with common business applications for complete control of Facilities Management and Maintenance Management functions
  • Built using the latest Microsoft® .NET technology
  • Owned and developed by FSI - a company built on a firm foundation of technical expertise, both in IT and modern Facilities Management.

The Benefits Include..

  • We provide a Computerised Maintenance Management Software (CMMS) that is combined with a multi service Facilities Management system; this gives you full command of all your day to day FM needs in one place.
  • You gain access to KPI monitoring across the lifecycle of all FM tasks. This includes up to five user definable milestones; points; stages; and critical points. Plus mobile functions; which provides a seamless integration between your back office and mobile staff.
  • You can combine your hardware and software systems; this provides a full automation of your business processes.
  • You gain access to a multi discipline helpdesk; which provides full control of all hard and soft services; issues; and requests.
  • A split of your regional and operational customer data in a single database; this allows for the management of regions; multiple customers; and service providers within one system.
  • Our software allows you to manage your customer contracts. This provides easy access to task rates; job schedules; resource charges; contract status; validity dates; costs; SLA's; and auditability of events. Plus multi user licences with no workstation restrictions and the potential for unlimited users; which makes your FM software cost effective.
  • Named user licenses who have guaranteed access to your systems.
  • You gain web access to the FM function for both FM staff and end clients; this offers a rapid rollout and low cost of ownership.
  • We provide automated email production; which allows for defined business rules to keep customers; managers; supervisors; and other staff up to date with FM activities.
  • Multi-tiered cost structure; which supports your existing company and financial breakdown and account codes.
  • You gain access to the Concept Reports facility; this is a free and thorough reporting tool built into the FM software.
  • Our software allows for an integration with third party hardware and software systems.
  • Our software provides you with industry standard databases; including Microsoft SQL Server and Oracle.
  • You gain access to real time SLA escalations that utilise user definable performance thresholds.
  • A Digital Dashboard; which is a real time and easy to understand graphical representation of your KPIs. These are defined and tailored to meet your needs.
  • Our software is available online as a fully hosted FM solution.

Overall our CAFM Software caters to these business processes:

Core System

Computer Aided Facilities Management software functionality:

  • Contact Management
  • Customer Satisfaction Audit
  • Document Management
  • Finance (cost centres, cost codes)
  • Planned Events Diary
  • Resource and Skills Register
  • Shift and Rota Patterns
  • Supplier Register
  • System and User Queries
  • Authorisation Levels
  • Asset Lifecycle History
  • Automated Performance